Business Administrator & Customer Service Manager
With a diverse background in everything from hospitality to teaching, Business Administrator and Customer Service Manager Sian Dann, Jill-of-all-trades at Nature’s Help and Turmeric Australia says customer service has always been key in her career. She endeavours to provide service with a smile, sound knowledge and a little personal touch; striving to ensure customers are left with a positive opinion of both herself and the company.
Working for a company that produces products that work – and that people love – is just one of the many highlights for Sian. At Nature’s Help the core values are shared by the whole company. Sian says she loves being a part of an amazing team, working towards the common goal of providing customers with quality health products, knowledge and service.
Whether dealing with customers on the company’s website or social media pages,; when they are purchasing products or making contact with an enquiry or calling to share their experiences, Sian says the team at Nature’s Help understands that their customers are everything, and put in every effort to ensure they feel comfortable and have the best possible experience of dealing with the company.
Natures Help is an ever-growing company and is conscious of the feedback received from customers, working to make its products and the company the “best possible versions” they can be. The team is constantly brainstorming new product ideas, keeping up-to-date with new research and looking for new areas to branch into.
Says Sian: “As corny as it sounds, working for a company that is making a difference to people’s lives is really rewarding. Hearing directly from our customers how our products have helped them, their families and even their pets is amazing.”
Chances are, if you’ve called Turmeric Australia, you’ve spoken to Sian and possibly pronounced her name wrong too. For the record, it is pronounced SHARN. Although Sian will still answer to See-Arn, Cyanne and most other honest pronunciation attempts.