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FAQ’s

All Natural, All Australian, All Good

FAQ’s

 

Q: Difference between Turmeric and Curcumin?

The main difference between the Organic Turmeric with Black Pepper and Ginger and the Curcumin Plus is that Turmeric is the wholefood and Curcumin is a single extract found within the Turmeric root.


Q: How do I know if the product is legitimately certified organic?

Here is our ingredient certification CLICK HERE  


Q: Are your products safe for animals?

Our Organic Turmeric capsules and Organic Turmeric Powder are completely safe for humans and animals alike


Q: Will your products interact with my prescription medication?

We always suggest consulting a GP regarding interactions between prescription medications and our products.


Q: Are your products vegan-friendly? Contain soy, gluten, nuts, or lactose?

Our products do not contain soy, gluten, or lactose, however, our products are manufactured in a facility that does process these ingredients. Our Chai and Smoothie blends do contain nutmeg.


Q: What is the daily dose of your products?

Organic Turmeric Capsules: Four capsules per day with food, you can have these all at once or two twice daily.

Curcumin Plus: Two tablets per day with food.

Liquid Probiotics: 15ml per day or up to 45ml per day.

Essential Magnesium: ½ – 1 scoop per day (scoop equivalent to 10g).


Q: I don’t want to order online, do you have other options?

We are more than happy to manually process an order for you over the phone. We accept VISA or MASTERCARD, cheque or bank transfer.


Q: Where is your Turmeric grown? Our Turmeric is grown on a

Our Turmeric is grown on a family-run farm in its country of origin, India. The main reason for this is that there are no organic Turmeric farms here in Australia that can produce the quantities of Turmeric we require for our products. The farm in India was sourced for us by an Australian sourcing agent and meets all Australian standards, including heavy metal standards. The Turmeric is tested to ensure quality and standard both when it arrives in the country and again by our manufacturers. Our products are manufactured in a TGA listed laboratory here on the Gold Coast.


Q: What is the difference between Organic and Non-Organic?

Turmeric which is grown not using any artificial pesticides, manure etc. Organic farming of turmeric will rely on natural manures such as compost etc. and biological pest control methods such as Neem oil, rather than spraying harmful pesticides which enter our body causing various health issues. Organic farming relies on methods such as crop rotation, salinity control of soil, predatory beneficial insects, turning soil after crops etc., to make sure crops are weed free but without pesticides.  Similarly, the manure used on organic farms is also natural. An organic farm will use green manure or compost to make the crop healthy. As you can see the above tasks are not as easy to carry out in today’s world of easily accessible chemical pesticides and manures. Thus, organic products are generally more expensive than non-organic ones.


Q: Have there be clinical studies done on turmeric?

On the website https://www.ncbi.nlm.nih.gov/pubmed (National Centre for Biotechnology Information) PubMed.gov there are over 3472 extracts from over 3000 clinical trials and over 8500 extracts on Curcumin.


Q: How long will it take for me to get my order?

Australian Shipping:

We offer FREE standard shipping for all Australian orders. Our standard shipping option is with Australia Post and advise for 3-7 business days for delivery. We offer express shipping for a discounted rate of AUD$4.95 which is guaranteed 1-2 business days for delivery and this service is also through Australia Post. You will be provided with a tracking number when your order has been processed and is ready for dispatch. You can check the status of your package via the Australia Post website; https://auspost.com.au/parcels-mail/track.html#/track

International Shipping: We send all orders through Australia Post (Pack and Track). International shipping is a flat rate of AUD$20.00 however if you purchase three or more items, we offer a discounted rate of AUD$7.95. International delivery times can vary, we generally advise for 7-15 business days depending on the national postal service and customs procedure of the destined country. You will be provided with a tracking number when your order has been processed and is ready for dispatch. You can check the status of your package via the Australia Post website;

We send all orders through Australia Post (Pack and Track). International shipping is a flat rate of AUD$20.00 however if you purchase three or more items, we offer a discounted rate of AUD$7.95. International delivery times can vary, we generally advise for 7-15 business days depending on the national postal service and customs procedure of the destined country. You will be provided with a tracking number when your order has been processed and is ready for dispatch. You can check the status of your package via the Australia Post website; https://auspost.com.au/parcels-mail/track.html#/track . Please note: We have no control over packages delivery once they leave our warehouse, however, we endeavour to dispatch same day or following business day to insure a fast delivery.


Q: How much of the active ingredient Curcumin is in Turmeric

The percentage of curcumin varies based on the species. For example, curcumin percentage in curcuma aromatica (used in toiletry products) is much smaller than curcuma longa (which we commonly call as turmeric). However typically 2.5 to 5% depending on the crop, the area, and the processing.  Don’t waste hours on google trying to find turmeric with highest percentage of curcumin.   Your primary concern should be buying a good quality organic powder (non-adulterated one, with required certifications etc.).