Questions & Answers

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    CONTACT INFORMATION

    Nature’s Help Head Office

    Bundall, QLD

    Australia

    07 5530 3247

    Don’t be shy, we love hearing from our customers and value your opinions. Send us an email and we’ll get in touch shortly.

    FREQUENTLY ASKED QUESTIONS

    Where is your Turmeric grown?

    The farm we used to harvest the turmeric is family owned organic Turmeric plantation in Karnataka in South India which is over 2000 miles from Bangladesh.

    Why don’t you buy Australian grown turmeric? The main reason for this is that there are no organic Turmeric farms here in Australia that can produce the quantities of powdered organic Turmeric in the amounts we require, in the frequency in which we require it.  We have now been getting our turmeric from the farm in Karnataka, India since 2013 and we have been supporting the family farm and the village ever since.  After 7 years of this relationship are now very loyal to this community and will continue to support them for as long as we are able.  The organic turmeric they grow for us meets all Australian standards and is certified organic by the ACO.  Each harvest has a certificate of analysis, a heavy metal test report and a microbiology report.  Our Turmeric is tested just the same as all food products to ensure it meets the quality and Australian standards for food manufacturing. Our products are manufactured in Certified Good Manufacturing Process (cGMP) facilities here on the Gold Coast.  Click here for the full story and our list of certifications.

    The Karnataka region where our farm is was one of the first regions in India to be part of the updated state government launched Organic Farming Policy 2017, but has been in place since 2004.  This policy aims to bring organic farming into the mainstream and transform agriculture in Karnataka into a sustainable remunerative occupation enabling production of nutritious food by promoting eco-friendly organic farming and marketing systems. The policy strategies included organic farming in mainstream agriculture, focus on region and season specific crops to increase farm output and income, added as beneficiaries under various strategies, adoption of group centric approach in production, handling and marketing of organic produce, diversified farming for maximising production, productivity and farm income and promotion of Neutra Cereals. The policy also focus on conservation and management of soil and water and agri-ecosystem, improve supply chain and infrastructure for post-harvest, simplification and authentication, enforce quality control, branding, labelling and packaging of organic produce.

    How much turmeric is in your capsules?

    Each of our capsules contains 680mg of Organic Turmeric, 50mg of Organic Ginger and 5mg of Organic Black Pepper

    What is the daily dose of products?

    Organic Turmeric Capsules: Four capsules per day with food. This is equivalent to 2,720mg or approximately 1 teaspoon of turmeric per day. You can have these all at once or two twice daily.

    Curcumin Plus: Two tablets (1200mg) per day with food.

    Liquid Probiotics: 15ml per day or up to 45ml per day.

    Magnesium Powder: ½ – 1 scoop per day (scoop equivalent to 10g).

    Why do you have to take 4 capsules per day?

    4 Capsules is equivalent to 1 teaspoon of turmeric.  This is the recommended amount of turmeric to take to have an anti-inflammatory or medicinal effect on the body.

    Can I take less than for 4 capsules per day?

    Yes, you can, however 4 Capsules is equivalent to 1 teaspoon of turmeric.  This is the recommended amount of turmeric to take to have an anti-inflammatory or medicinal effect on the body. So, if you take less, you might not notice any differences.

    What percentage of Curcumin is in your turmeric capsules?

    The percentage of curcumin varies based on the species. For example, curcumin percentage in curcuma aromatica (used in toiletry products) is much smaller than curcuma longa (which we commonly call as turmeric). However typically 2.5 to 5% depending on the crop, the area, and the processing.  Don’t waste hours on google trying to find turmeric with the highest percentage of curcumin.   Your concern should be buying a good quality organic powder (non-adulterated one, with the required certifications etc.).

    How many milligrams of curcumin is in your capsules?

    The short answer is 200mg per 4 capsules.  Turmeric contains approximately 3.14% percent curcumin by weight. “If you want anti-inflammatory affects, generally speaking you need to get 500 to 1,000 milligrams of curcuminoids per day.” When using the spice on its own, the common rule of thumb is that there are 200 milligrams of curcumin in one teaspoon of fresh or ground turmeric.   Each of our capsules contain 1/4 teaspoon with a daily recommendation of taking 4 per day.

    However, it is worth noting when extracting the curcumin from the whole food you also leave behind the many other benefits of the whole food.  For example.  Turmeric, whole food is high in dietary fibre, Vits B6, C & E.  It is also high in iron and potassium and a good source of zinc.

    We also have a straight curcumin extract available as well standardised 65-95% https://bit.ly/2Nj0D7a

    What is the difference between Turmeric and Curcumin?

    This is a common question. The main difference between the Organic Turmeric with Black Pepper and Ginger and the Curcumin Plus is that Turmeric is the whole-food and Curcumin is a single extract found within the Turmeric root.

    We have an article that explains it all right here: https://bit.ly/2QMRkhZ

    How do I know which one to take? Which one is stronger?

    Our customers generally start with the Turmeric capsules as it is the whole food as Mother Nature intended us to consume it.  However, if your ailment is more severe then the curcumin extract might be a better place to start.  Still not sure, don’t worry we have a great article here for you to explain it all for you https://bit.ly/2QMRkhZ

    What is the difference between Organic and Non-Organic?

    Turmeric, which is grown not using any artificial pesticides, manure etc. Organic farming of turmeric will rely on natural manures such as compost etc. and biological pest control methods such as Neem oil, rather than spraying harmful pesticides which enter our body causing various health issues. Organic farming relies on methods such as crop rotation, salinity control of soil, predatory beneficial insects, turning soil after crops etc., to make sure crops are weed free but without pesticides.  Similarly, the manure used on organic farms is also natural. An organic farm will use green manure or compost to make the crop healthy. As you can see the above tasks are not as easy to carry out in today’s world of easily accessible chemical pesticides and manures. Thus, organic products are generally more expensive than non-organic ones.

    Are your products safe for animals?

    Our Organic Turmeric capsules and Organic Turmeric Powder are completely safe for humans and animals alike.  We also make a Pet Probiotic powder with Turmeric.  It is vegan friendly with a brothy chicken flavour.  You can find out more about this product here: https://turmericaustralia.com.au/product/pet-probiotic-with-turmeric-150g/

    Have there be clinical studies done on turmeric?

    On the website https://www.ncbi.nlm.nih.gov/pubmed (National Centre for Biotechnology Information) PubMed.gov there are over 3472 extracts from over 3000 clinical trials and over 8500 extracts on Curcumin.

    Can I take turmeric with other medication?

    Unfortunately, we are not allowed to give out any medical advice and anyone who is on prescription medication should consult their GP before taking supplements. However, it is worth noting that Turmeric is just a food so unless you are allergic to it then there should be no reason for concern.  However, turmeric can have anti-coagulant properties so if you are any kind of blood thinning medication you should speak to your GP first.

    What are the side effects of turmeric?

    Unfortunately, we are not allowed to give out any medical advice and anyone who is on prescription medication should consult their GP before taking supplements. However, it is worth noting that Turmeric is just a food so unless you are allergic to it then there should be no reason for concern about side effects. However, turmeric can have anti-coagulant properties so if you are any kind of blood thinning medication you should speak to your GP first.

    Can I take turmeric with blood pressure medication?

    Unfortunately, we are not allowed to give out any medical advice and anyone who is on prescription medication should consult their GP before taking supplements. However, it is worth noting that Turmeric is just a food so unless you are allergic to it then there should be no reason for concern about side effects. However, turmeric can have anti-coagulant properties so if you are any kind of blood thinning medication you should speak to your GP first.

    What are the benefits of Turmeric?

    Turmeric is widely used for its anti-inflammatory properties which come from the Curcumin nutrient found in the root. However, what many people don’t realise, is that Turmeric is also jam-packed with over 15 other nutrients that are extremely beneficial for our bodies. It is also used for good liver health and gallbladder health.  If can help with stiff joins, improving digestion.  It is also anti-viral and anti-bacterial.  Find more here https://bit.ly/2tc4Oem

    Do I need to take black pepper with turmeric?

    Our capsules have black pepper in them because turmeric is not a water-soluble spice.  It requires a heat spice, such as black pepper or oil to make it more bio available in the body. Clinical trials show that by adding 2mg (a pinch) of black pepper it increased the bio availability of the curcumin by 2000%.

    Do I need to take oil with turmeric?

    No, you don’t.  You can, but if you have black pepper in the mix it is no necessary.  Our capsules have black pepper in them because turmeric is not a water-soluble spice.  It requires a heat spice, such as black pepper or oil to make it more bio available I the body. Clinical trials show that by adding 2mg (a pinch) of black pepper it increased the bio availability of the curcumin by 2000%.

    Does the turmeric need to be heated before you take it?

    No, it doesn’t.  This is an internet myth.  If you have either back pepper or oil with it, there is no benefit to heating the turmeric.

    Is your turmeric activated?

    Yes, it is.  The black pepper is the activator.  To find out more about it you can read our article on it here: https://bit.ly/2R7qnEO

    Can I take the capsules and the bio-fermented liquid at the same time?

    Yes, you can.  There is only 900mg of turmeric in the liquids as it is primarily a pro-biotic taken for gut health.  4 Capsules are equal to 2,720mg of turmeric or one teaspoon so you can see the difference in strength by comparison.

    What are your capsules made of?

    Plantcaps™ capsules provide a premium balance of performance and purity for the most discerning healthy lifestyle consumers.  They are made of pullulan produced from tapioca through a natural fermentation process, which makes them ideal for vegetarian-minded consumers who are passionate about living a pure, organic-minded lifestyle.  They have Kosher and Halal certifications and Vegetarian Society approval and are suitable for the Asian regulatory environment, especially for use in Japan.  Plus, they have the best oxygen barrier of all capsule.  You can read more here:  https://bit.ly/381Saxo

    I felt sick and had to go the toilet after taking it?

    Oh, dear that is no good.  This sounds like you are sensitive to turmeric and it does not agree with you and you should stop taking them immediately.  We have a refund policy in place for unopened bottles when this happens.  You can email us at [email protected] for more info on this.

    What are your postage rates?

    We subsidise your postage, so we have one low rate of $6.95 and international shipping is $9.95 which is also heavily subsidised.   All orders placed before 2pm go out the same day. We offer express shipping for AUD$9.95 which is guaranteed 1-3 business days for delivery and this service is also through Australia Post. You will be provided with a tracking number when your order has been processed and is ready for dispatch. You can check the status of your package via the Australia Post website for more information you can view our shipping policy here?

    https://turmericaustralia.com.au/wp-content/uploads/2019/01/Turmeric-Australia-Shipping-Nov-2017.docx.pdf

    International Shipping Rates and Times

    International shipping is subsidised at $9.95 and has an expected delivery time of 7-15 business days depending on your location.

    Please note: We have no control over packages delivery once they leave our warehouse, however, we endeavour to dispatch same day or following business day to ensure a fast delivery.
    You can check the status of your package via the Australia Post website; https://auspost.com.au/parcels-mail/track.html#/track .
    See full shipping policy HERE

    Do you offer a money back guarantee?