You can now manage all your orders, subscriptions and account enquiries in one easy place — no need to email and wait for a reply. Simply click on the section that relates to your enquiry to find step-by-step answers instantly.
If you still need help, fill in the form below and we’ll get back to you as soon as possible.
Got a question, request, or something to share?
Over the years we’ve seen a big drop in phone enquiries, so after 12 years we’ve moved to email as our main way of supporting customers. We no longer have a staffed phone line, but we’re always happy to help.
Please reach out via this Contact Us page and we’ll get back to you as quickly as possible. Thank you for being part of our journey. We truly appreciate your support.
Our office is open Monday to Thursday from 10:00 AM to 3:00 PM, and on Friday from 10:00 AM to 1:00 PM (Queensland Time). We are closed on Saturdays and Sundays.
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